Question 1

How do you calculate your rates?

Accepted Answer

Our pricing is set at a fixed hourly rate of €33 exclu of 9% VAT. 
For Residential cleaning we charge an hourly rate based on your preferred services and requirements.
€33/hour – client provides equipment & products (exclusive of 9% VAT)
€38/hour – products included (exclusive of 9% VAT)
€40/hour – equipment & products included  (exclusive of 9% VAT)

For Commercial spaces and real estate management, we offer a personalized quote upon request based on your needs and space. 
We offer transparent, upfront quotes with no hidden fees.

Question 2

Do you offer discounts for recurring bookings?

Accepted Answer

Absolutely! We provide discounts for weekly, bi-weekly, and monthly cleaning schedules. Contact us for a personalized quote.

Question 3

What payment methods do you accept?

Accepted Answer

We accept online payments with IDEAL through our secure booking platform.

Question 4

What services do you offer

Accepted Answer

At Breathe Fresh Cleaning, we offer a wide range of cleaning services, including:
Residential Cleaning: Regular, deep, and move-in/move-out , Post-construction cleaning for homes and apartments.
Commercial Cleaning: Office, retail, and workspace cleaning.

Question 5

Do you provide eco-friendly cleaning products?

Accepted Answer

Yes! We care about your health and the environment. If you prefer to go green, we go with you with eco-friendly products, safe for children, pets, and sensitive surfaces.

Question 6

How do I book a cleaning service?

Accepted Answer

Booking is easy! Simply visit our website, select your service, and book an appointment based on your preferred day and time. We confirm and That is it. 
For businesses /Commercial space cleaning, we will send a quote upon request  based on your needs . You can also call or email us for assistance. info@breathefresh.nl

Question 7

Can I reschedule or cancel my appointment?

Accepted Answer

Yes, you can reschedule or cancel your appointment up to 48 hours before the scheduled time at no extra cost. Late cancellations may incur a fee.

Question 8

What areas do you serve?

Accepted Answer

We serve Rotterdam and surrounding areas, including Schiedam, Capelle aan den IJssel, Nieuwerkerk aan den IJssel and Krimpen aan den IJssel. Contact us to confirm if we cover your location.

Question 9

What if I’m not satisfied with the cleaning?

Accepted Answer

Your satisfaction is our priority! If you’re not happy with the service, let us know within 24 hours, and we’ll return to fix the issue at no extra cost. 
If a Reclean cannot be done/rescheduled, a 15% discount will be applied on  related invoice.

Question 10

Can I trust your cleaners in my home or office?

Accepted Answer

Absolutely. All our cleaners undergo thorough background checks and are trained to respect your space and privacy.

Question 11

Can I request specific cleaning tasks?

Accepted Answer

Yes, we’re happy to accommodate special requests. Let us know your needs when booking, and we’ll tailor our service to meet them

Question 12

Do you offer one-time cleaning services?

Accepted Answer

Yes, we offer both one-time and recurring (weekly, bi-weekly, monthly) cleaning services to suit your needs.

FAQ

Frequently asked questions